M y    R e s u m e



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Etop E. A. Udoh Snellville, Georgia 30074 Sdruid11@yahoo.com
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OBJECTIVE
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To obtain a position in the Computer and IT field which will allow me to utilize my technical skills and knowledge to contribute to the success of the company
EDUCATION
-- DEVRY UNIVERSITY Decatur, Georgia February 2006 - March 2007 Bachelor of Science degree in Computer Science and Technical Management IVERSON SCHOOL OF BUSINESS Norcross, Georgia January 2003 - March 2003 Comptia A+ and Comptia Net+ Certification SOUTHERN POLYTECHNIC STATE UNIVERSITY Marietta, Georgia 1989 - 1998 Transfer - Computer Science IOWA STATE UNIVERSITY Ames, Iowa 1984 -1987 Transfer - Computer Science and Electrical Engineering
E M P L O Y M E N T



COMPATLANTA - Lawrenceville, Georgia Dec 2018 - 2021 Pc tech - Telecom tech - Printer tech - Network tech - Electronics tech Computer repair, build, upgrade, imaging, backup and troubleshooting. Printer repair and troubleshooting Onsite computer, network and printer setup troubleshooting and repair Electronics repair and troubleshooting Installation of cabling for telephone and (systems), security cameras and computer networks - (residential and commercial)


SILVER BAY SEAFOOD - Stockbridge, Georgia May 2018 - Current Pc tech - Telecom tech - Network tech POS maintenance and repair - credit card machines, cash registers, terminals, networking Etc. Avaya Partner telephone systems maintenance and repair and upgrade Extended and repaired network- Ethernet connections for new and existing POS and PC setups, some Audiovisual


ECPRICE GENERAL CONTRACTORS - Atlanta, Georgia August 2015 - Current PC tech - Wipe and reload Windows 7 PC with corrupted Microsoft Office and Windows file system.


JASON AND BRADLEY - Decatur, Georgia July 2015 - Current Telecom / Network Tech - Additions and moves for voip phone extensions and network connections in preoccupied office space.


GEORGIA RECOVERY CENTERS - Tucker, Georgia June 2015 - Current Telecom / Network Tech - Relocate computer and phone equipment from old office location to new office location. Run new cabling for phone and network, and reuse old existing cabling when possible.


G2 SURFACES - Tucker, Georgia May 2015 - Current Computer Tech - General maintenance on office computer and tablet pc's. Check email issues with microsoft outlook. Reload / refresh windows tablet after virus / spyware removal.


BACKSTROM - Decatur, Georgia May 2015 - Current Telecom / Network Tech - Relocate computer and phone equipment from old office location to new office location. Run new cabling for phone and network, and reuse old existing cabling when possible.


INTELLISPRING - Atlanta, Georgia August 2016 - May 2018 Remote Cisco Network Monitoring Tech - Monitor- Monitoring remote business sites in the USA with Cisco Networking equipment installed for internet and Network outage


APEX BEHAVIORAL - Smyrna, Georgia December 2014 / January 2015 - Current Computer / Network Tech - Setup and install new laser printer for use on Windows and Apple computers. General maintenance on office computers. Check status of antivirus and firewall software.


SMART SOURCE // SAM'S CLUB - Gainesville, Georgia September 2013 [Contract] PC Tech - POS refresh - Uninstalling old credit card machines and cash registers and replacing with new units.


A3 SOLUTIONS // HONDA MOTORS - Alpharetta, Georgia June 2013 [Contract] PC Tech -> PC Refresh - Uninstalling old computers, laptops and tablet pc's and replacing/installing new computers, laptops and tablet pc's.


MODIS IT // UNITED STATES POSTAL SERVICE - Atlanta, Georiga April 2013 [Contract] Printer Tech - l De-installing and Moving HP Network printers from one Post Office location to a different Post Office location and Re-installing.


SMART SOURCE // CARMAX - Norcross/Alpharetta, Georgia march 2013 [Contract] PC Tech - PC Refresh - Uninstalling old computers and replacing/installing new computers.


TAC WORLDWIDE - ADVANTAGE TECHNICAL RESOURCING // SSA ADMINISTRATION - Stone Mountain, Georgia November 2009 [Contract] PC Tech - Performing HP computer upgrades and change-over for the SSA (Social Security Administration) Offices in Metro Atlanta - Georgia locations.


IS INTERNATIONAL // SIEMENS - Alpharetta, Georgia January 2009 - April 2009 [Contract] PC Assembler - Testing PLC systems, Computers, Printers, Routers, Switches, Servers, Cisco and other equipment destined for Power Plants.


AEROTEK / TOSHIBA TEC - Atlanta, Georgia June 2008 - November 2008 • VPN Computer Technician - • Setting up / Programming "Point of Sale" equipment base on Networked Windows XP Platform for Retail store chains..


MODIS-IT / BANK OF AMERICA CORPORATE OFFICES – Atlanta, Georgia October 2007 – December 2007 •Telecom Contract position - Upgrading of existing phone system from legacy to Cisco VOIP via existing Ethernet network connections / infrastructure. •Installation, testing, and troubleshooting of newly installed Cisco VOIP phones.


PDG COMPUTERS – Tucker, Georgia - Loganville, Georgia April 2007 – August 2007 •Computer Technician – Electronic Bench Tech •Upgrading, custom building, repairing PC’s, Laptops, some Apple Macintosh, and various office Products/equipment in order to meet customer demands for computers and service.


KTA COMMUNICATIONS - Covington, Georgia May 1997 – January 2007 •Telecom Technician - Electronic Bench Tech – Network Technician – Helpdesk •Installation, Troubleshooting, and On-Site Maintenance of Telephone Systems •Installation / troubleshooting of Wired Ethernet Computer Networks,routers, switches. •Installation / Integration of DSL, Cable, and T1 connections to Ethernet Computer Networks. •AT&T based Business Telephone, Voicemail Systems, along with some Northern Telecom Systems, Comdial, and Various other anufacturers. •Soldering, minor component board level repairs and troubleshooting of a variety of AT&T Telephones, systems, and Telecom equipment. •Offered technical support for Telephone, Computer / Network related issues. •I introduced computer network installation as one of the services the company offered to its clients.


QUANTUM PRODUCTS - Marietta, Georgia June 1995 – June 1997 •Telecommunications Technician - Electronic Bench Tech - Computer Technician •Soldering, minor component board level repairs and troubleshooting of a variety of AT&T Telephones, systems, and Telecom equipment. •In-house maintenance, repairs, Installations and upgrades of computer equipment, and Computer Networks. •I introduced computer refurbishing as another aspect of the company’s business.


SOUTHERN CROSS SYSTEMS - Marietta, Georgia May 1993 – August 1993 •Laser Printer Technician – •Recycling, Rebuilding and Testing laser printer cartridges.


TELECOMMUNICATIONS SERVICE CENTER/RKS TELECOM –Alpharetta / Marietta,Georgia March 1992 – April 1993 •Telecommunications Technician - Electronic Bench Tech – Computer Programmer •Soldering, minor component board level repairs and troubleshooting of a variety of AT&T Telephones, systems, and Telecom equipment. •In-house maintenance, repairs, Installations and upgrades of computer equipment, Computer Networks, and Computer Programming in the “C Language”. •I created a custom software package in the “C Language” for the company to use to track its incoming and outgoing orders.


SOUTHERN POLYTECHNIC CYBER LAB (COMPUTER OPERATIONS) Marietta ,Georgia September 1989 – August 1991 •Computer Operator – Computer Lab Assistant - Help Desk •Performing system backup on a Cyber 932, TI-1500, and DEC 11/70 mainframe. •Assisted students in using computers and debugging code in various computer languages.


UCI WASHINGTON - Bladensburg, Maryland - January 1988 - April 1989 Warehouse stock clerk / shipping receiving / data entry clerk Various warehouse duties, pulling & checking orders, stocking shelves, Inventory, shipping & receiving and data


COMMUNITY COMPUTERS – Arlington, Virginia December 1987 – January 1988 •Computer Assembler – Computer Technician •Testing, troubleshooting, and custom building IBM PC and Compatible Computers [XT, 286, 386, kaypro PC'c, etc.] from the ground up.


AMES LABORATORY - DOE / IOWA STATE UNIVERSITY- Ames, Iowa May 1985 – August 1985 •Summer Internship – Computer Programmer in C and Fortran (Porting Code) •Transported a GKS graphics package with language bindings in Unix C and Fortran77 from Unix C to Decus C while learning C and Fortran Using RT-11 OS and Vax VMS.



PROFESSIONAL AFFILIATIONS
Who's Who Among American High School Students Certificate of Achievement in Computer Science (High School) Certificate of Achievement in Electronics (High School) Outstanding Senior in Computer Science (High School) •Vice President - ISU Computer Science Club •Member - ISU Engineers Club
Comptia A+ Certification Bachelors From Devry University Comptia Net+ Certification
  Cum Laude  

Bachelors From Devry University
- Cum Laude -
•Comptia A+ Certification
•Comptia Network+ Certification




REIKI - TRAINING.


Usui Reiki Level 1 Certificate

Usui Reiki Level 2 Certificate

Usui Reiki Master Certificate

Shamballa Reiki Level 2 Certificate

Shamballa Reiki Level 3 Certificate

Shamballa Reiki Master Certificate

Tummo Reiki Level 1 Certificate

Tummo Reiki Level 2 Certificate

Tummo Reiki Level 3A Master Certificate

Others That Were "INVITATION ONLY"





SPECIAL SKILLS == EXPERIENCE


•Board level soldering and some electronic repair.

•Building, repairing, and troubleshooting various IBM
PC compatible computers, Laptops
and some Apple Macintosh.

Installing, configuring, and troubleshooting Ethernet
wired and wireless Networks with
routers and switches,and internet related issues.
Network Layer 1, layer 2 and Layer 3 Troubleshooting.
Some Cisco background...

•Business and Home Internet service setup and
configuration of DSL,Cable, T1 service
from various ISP’s, and integration into existing
Computer Networks....

•Knowledge and use of various Operating Systems,
both Mainframe
and PC i.e. (Unix, Vax VMS, Windows, Dos, and Apple
Mac OS).

•Computer Programming in various languages i.e.
(Basic, Pascal,Fortran, Cobol, C,
C++, Ada, Assembler, Html, Some Java and Java
Script, etc.)

•Knowledge and use of the various components of
Microsoft Office i.e. (Word, Excel, FrontPage, Access,
Outlook, etc.)

Telecom: Avaya/AT&T, Comdial, Panasonic and
Some Nortel Switches/PBX/KSU/VoiceMail installation
and programming.




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